Return Policy

At Best Choice, we understand that sometimes a product may not meet your expectations or fit your needs. That's why we have a hassle-free return policy to ensure your satisfaction.

30-Day Return Window

You have 30 days from the date of receiving your item to request a return. This gives you ample time to try out the product and decide if it's right for you.

Eligibility Criteria

To be eligible for a return, your item must meet the following criteria:

• The item must be in the same condition as when you received it.
• The item must be unworn or unused.
• The item must have all original tags attached.
• The item must be in its original packaging.
• You must provide the receipt or proof of purchase.

Initiating a Return

To start a return, please contact us at racunalnicar15@gmail.com. Our customer service team will guide you through the process and provide you with a return shipping label.

If you have any questions or concerns about the eligibility of your item, please don't hesitate to contact us.

Damages and Issues

Upon receiving your order, please inspect it carefully. If you notice any defects, damages, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and make it right.

Exchanges

If you wish to exchange an item, the fastest way is to return the original item and make a separate purchase for the new item. This ensures that you get what you want without any delays.

European Union 14-Day Cooling Off Period

If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, without any justification. The same eligibility criteria mentioned above apply to these returns.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and automatically credited to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at racunalnicar15@gmail.com.